Shipping policy
SHIPPING POLICY Order Processing Time
All orders are processed within 1–2 business days.
Orders placed on weekends or holidays will be processed on the next business day.
During peak seasons, processing may take an additional 1–3 business days.
Priority Processing Options (Paid Upgrades)
At checkout, customers may choose from two upgraded priority services:
A. Priority Processing + Instant Tracking
Your order is moved to the front of the processing line and handled within 24 hours.
You also receive instant tracking updates once your shipment is created.
This upgrade speeds up handling time, not the carrier’s delivery speed.
B. Priority Processing + Shipping Insurance + Instant Tracking
This premium option includes:
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Priority Processing within 24 hours
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Instant tracking assignment
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Shipping insurance protecting your order against loss, damage, or theft
If anything happens during shipping, we will reship your order at no additional cost.
Free Shipping (Orders $50+)
We offer Free Shipping on all U.S. orders totaling $50 or more.
This option applies automatically at checkout once your cart reaches $50.
Free shipping applies only to U.S. customers.
Shipping Times
Once the order has shipped:
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Priority Processing Orders: Tracking is released immediately
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Free Shipping Orders: Tracking is provided once the package is handed to the carrier
Delivery times vary by carrier and may take 3–7 business days within the United States.
Please note:
Shipping upgrades apply to processing speed, not carrier transit speed.
Tracking Information
All customers receive a tracking number via email once their order is shipped.
If you do not receive tracking within the expected timeframe, please contact us at:
📧 support@noryah.com
Incorrect or Incomplete Address
Customers are responsible for providing a complete and valid shipping address.
If an order is returned due to an incorrect or incomplete address:
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We can reship the order once the corrected address is provided
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Additional shipping fees may apply
Please reach out within 24 hours if you need to modify your address.
Lost, Stolen, or Damaged Packages
If you selected Priority Processing + Insurance, your order is fully protected.
We will reship your order for free if it is lost, stolen, or arrives damaged.
For customers who did not choose the insurance option:
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Noryah is not responsible for lost or stolen packages marked as “Delivered”
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You may file a claim directly with the carrier
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We will still assist you as much as possible
If your item arrives damaged, please contact us within 48 hours with:
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Your order number
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Photos of the item
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Photos of the packaging
International Shipping
At this time, we only offer international shipping selectively.
Delivery times range from 7–15 business days depending on the destination.
Customs fees or import taxes are the responsibility of the buyer.
Delivery Delays
Carrier delays caused by weather, holidays, or high-volume periods are outside of our control.
We appreciate your patience during such times.